01 What we collect
- For every flyer: name, age and weight.
- For the booking: a WhatsApp or phone number, and an email address if you give one.
- Booking and payment records: what you booked, amounts, the payment method and transaction references.
- For refunds: the GPay number you give us to receive the refund.
02 How we use it
- To confirm and run your flight, and to check weight and safety limits.
- To send confirmations, payment links and updates by WhatsApp, SMS and email.
- To issue flight insurance, and to process refunds.
- To keep the records we need for accounts and legal compliance.
03 Payments
Payments are made on ICICI Bank’s secure payment page. We never see or store your card number, UPI PIN or bank login. We keep only the transaction reference and the result.
04 Who we share it with
- Our insurer, to issue your flight insurance policy.
- ICICI Bank, to take your payment.
- Messaging providers, so we can send WhatsApp, SMS and email messages to you.
- Authorities, where the law requires it. We do not sell your information.
05 Saved details on your device
While you fill in a booking or refund form, your answers are saved in your browser so you can come back to them. They are removed after a successful payment, and you can clear them any time by clearing your browser’s site data.
06 How long we keep it
We keep booking and payment records for as long as we need them for the flight, support, insurance and accounting, and as the law requires.
07 Your choices
You can ask to see, correct or delete the details we hold about you, subject to records we must keep. Contact us using the details below.
Questions? Call +91 98346 68911 or email fly@paramotorindia.com.